 Point System
Glamortique Point System for our members is exclusively competitive!
For every 100 yen you spend, you earn 5 points while most of other stores offer only 1point for every 100 yen, and which
means that Glamortique has set as quintuple deal. Your accumulated points
can be used as 1p = 1 yen from your next purchase. For example, if you spend for 10,500 yen with
tax, you earn 500 points which is worth 500 yen. You also earn new points
for balance amount incurred when you use your points. We offer additional
privileges and promotions!
- Earn 500 welcome points (500 yen) just for registering your membership
at Glamortique!
- Receive birthday points in your birthday month for entering your date of
birth during the membership registration process!
- No expiration date of your points you accumulate!
- We conduct some promotions irregularly and will have special points or
gifts for Glamortique members. Don't miss them!
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How to Shop
Step1： Select Items
Please select items you like, and also select sizes, colors and quantities,
then click "Add to Cart".
Step2： Proceed to Checkout
Please review the items in your cart, then click "Proceed to Checkout".
Step3： Login
If you are a member, click "Login"..
If you have not registered for a membership, click"Proceed to Membership
Registration".
If you wish to checkout without registration, click "Proceed to Checkout".
Step4： Fill out the Order Form
Please select a shipping address, payment method, shipping date and time,
and point usage.
【Security Information】 There would be a case that it shows a warning
says "this page contains items that are protected and unprotected
of privacy and network security" prior to showing the next page. This
means that the item image photo is not protected. Please be assured that
your privacy is fully protected.
Step5： Complete Your Order
Please review your order information, and click "Complete Your Order"
Step6： Receive Email
You will receive an automated email of "【Glamortique】Thank you for
shopping". After confirmation of your payment, we will email you again.
Step7： Receive Your Items
You will receive your item on the date you have requested.
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How We Ship
We ship our items to all over Japan.by Kuronekoyamato Delivery Service.
Shipping charge is a flat rate of 700 yen; however, you will get free shipping
with purchase of 15,750 yen with tax or more to one delivery location.
In order to track your shipment, click the Kuronekoyamato logo above.
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Payment Methods
Credit Card, Bank Transfer, COD (cash on delivery) and Convenience Store
payments can be used.
- Credit Card (no fee)
- Credit cards shown below can be used. Your personal information will be
safely protected by SSL which is a world standard cryptographic technology,
therefore you do not have to worry about intellectual thefts by third parties.
We also do not keep your important credit card number.
-
- 【Usable Credit Card Listing】
- Bank Transfer (actual transfer fee required)
- Please transfer the total amount to Mitsui-Sumitomo Bank. Our bank account
number will be informed to you via email after completing your order. We
are sorry that you to be responsible for the bank transfer fee. We ship
after we confirm of your payment. Please make a payment within 10 days
from the date you place an order, and note that your order will be cancelled
automatically after 11 days with no payment.
- COD (flat fee of 315 yen)
- After completing your order, we email you the total amount of which includes
the item price, shipping fee of 700 yen, and COD fee of 315 yen. Please
make a payment in cash to Kuronekoyamato deliverer when you receive your
package. Now, for your peace of mind we will inform you the correct total
amount without shipping fee if it is free because of our promotion or your
total is over 10,500 yen with tax.
- Convenience Store (no fee)
- You can pay only at LAWSONs or Seicomarts, and this convenience store payment
system is set only in Japanese language throughout the process. We ship
after we confirm of your payment. Please make a payment within 10 days
from the date you place an order, and note that your order will be cancelled
automatically after 11 days with no payment.
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Trial Fitting Service
We are offering this exclusive Trial Fitting Service on the Limited Time
Offer. There are two services, Trial Fitting Delivery Service and Regular Trial Fitting Service. What you concern the most when you shop online is how your favorite item would fit you. At Glamortique, we have been considering to resolve the anxiety. So, please take advantage of this service to feel the actual fit of your favorite items, and check the materials and colors too!
- Trial Fitting Delivery Service
- We come to you! This service is available at your house, office or other
location where is located within 23 wards of Tokyo, and is for a group
of 3 or more. The items you select will be directly delivered by a Glamortique
owner (female). If you wish we will offer a total coordination service.
The delivery charge is a flat rate of 900 yen for a group, however you
will get free delivery with total purchase of 20,600 yen with tax or more
in your group.
- 【How to Request】
- Step1： Select Items
- Please select items, sizes and colors as many as you wish. Offers valid while stocks last.
-
- Step2： Fill out the Trial Fitting Request Form
- This form needs to be filled out and submitted by a representative of your group.
-
- Step3： Receive Email
You will receive an automated email of "【Glamortique】Thank you for
your Trial Fitting request". We will confirm our schedule and email you again.
-
- Step4： Item Delivery
- We deliver your requesting items at your location on the booking date and
time.
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- Step5： Trial Fitting
Please enjoy your trial fitting so far as time permits.
-
- Step6： Payment
- We accept your payment only in cash after the fitting. Please pay for items you liked.
- Regular Trial Fitting Service
- This is available for everyone in all over Japan. We are compelled to ask
you to complete your order first as the same payment procedure as regular
order. And then when you receive your items, please try them on at your
place. Shipping charge is a flat rate of 700 yen; however, you will get
free shipping with purchase of 10,500 yen with tax or more to one delivery
location.
- After your trial fitting, if you are not satisfied with your item, you
are able to exchange or return it only when you meet all the requirements
below. Shipping charge for exchanging items is free; however, you are responsible
for shipping charge of returning items.
- 【REMINDER】
- We can not accept your exchange nor returns if you are in any of the cases below:
-
- 1. If you contacted us after more than 8 days have passed from receipt
of the item
- 2. If you returned the item without contacting us first
- 3. If you used the item at least once
- 4. If you damaged the item
- 5. If you detached a tag out of the item
- 6. If you have purchased the sale item
-
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- 【How to Request】
- Please follow the procedure to the Step 7 in How to Shop above.
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- Step8： Trial Fitting
- Please try-on all the items you ordered.
-
- Step9： Exchange or Return of Items
- You are able to exchange and/or return within 7 days from the date you
receive the items you ordered. For details, please refer Exchange and Returns below.
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Exchange
It is unfortunate but if you are not satisfied with your item, you are
able to exchange it; however there are some reminders below which we would
like you to have a read though. As for items which are given as gifts,
we will accept only exchanging colors and sizes.
Step1： Contact Us
First, please email or give us a call for exchange.
Email： contact@glamortique.com
Phone： 03-3681-7761
Step2： Pack Exchanging Item
Please pack the exchanging item and wait.
Step3： Receive a New Item
You will receive a new item, and please give the exchanging item to the
Kuronekoyamato deliverer. Shipping charge for exchange items is free.
- 【In Case of an Additional Payment】
- We will charge you the difference amount depending on your exchanging item price.
-
- If you have used a Credit Card payment, we will alter the total amount.
We ship the exchanging item after the alteration is completed. However,
there would be a case that no additional charge can be accepted depending
on your credit card situation. And also there is a credit card closing
date which is the 3rd day of the month, and if the day passes we can not
alter nor cancel any amount. In those cases, we will contact you prior
to shipping of the exchanging item and please make a payment in cash to
a Kuronekoyamato deliverer. There is no fee for it. .
-
- If you have used Bank Transfer, COD or Convenience Store payment, please
make a payment in cash to a Kuronekoyamato deliverer. There is no fee for
it. .
- 【In Case of Refund】
- We will refund the difference amount depending on your exchanging item
price.
- If you have used a Credit Card payment, we will alter the total amount.
However, if no alteration can be accepted because the 3rd day of the month
of which a credit card closing date has passed, we will contact you prior
to shipping of the exchanging item. We will refund through a bank transfer
to your preferred bank account after you receive the exchanging item. Please
note that you will be responsible for the bank transfer fee.
-
- If you have used Bank Transfer, COD or Convenience Store payment, we will
refund through a bank transfer to your preferred bank account after you
receive the exchanging item. Please note that you will be responsible for
the bank transfer fee.
【REMINDER】
We can not accept your exchange if you are in any of the cases below:
1. If you contacted us after more than 8 days have passed from receipt
of the item
2. If you returned the item without contacting us first
3. If you used the item at least once
4. If you damaged the item
5. If you detached a tag out of the item
6. If you have purchased the sale item
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Returns
It is unfortunate but if you are not satisfied with your item, you are
able to return it; however there are some reminders below which we would
like you to have a read though. As for items which are given as gifts,
we are sorry that can not accept any returns.
Step1： Contact Us
First, please email or give us a call for exchange.
Email： contact@glamortique.com
Phone： 03-3681-7761
Step2： Return Item
Please pack the returning item, and then contact Kuronekoyamato Service Center at 0120-01-9625 for package pick up. Or any of your preferred delivery services can be
accepted. Please note that you will be responsible for any shipping charge of returning
items. However, if you are returning based on our mistakes, we will pay for the shipping.
Ship to： Glamortique 7-25-18 Ojima Kotoku Tokyo 136-0072
Step3： Refund
After we confirm your returning item, we will refund to the credit card
you used for payment or through a bank transfer to your preferred bank
account within 3 business days. Please note that you will be responsible
for the bank transfer fee.
【REMINDER】
We can not accept your returns if you are in any of the cases below:
1. If you contacted us after more than 8 days have passed from receipt
of the item
2. If you returned the item without contacting us first
3. If you used the item at least once
4. If you damaged the item
5. If you detached a tag out of the item
6. If you have purchased the sale item
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Gift Wrapping
We wrap all Glamortique items. Please use our Gift Wrapping for your loved
ones. The wrapping costs for 315 yen with tax as a set of a paper bag,
wrapping paper and ribbon.
Step1： Add to Cart
Click "Wrapping" in Category on Home. Please select rapping paper
and ribbon, and then click "Add to Cart".
Step2： Review Cart
Please review your cart if "Gift Wrapping" is shown.
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Glamortique Original Message Card
For those of you who order our Gift Wrapping and if you wish, we will offer
you a "Glamortique Original Message Card" for free. Please take advantage of our offer.
Step1： Add to Cart
Click "Wrapping" in Category on Home. Please select a message
title out of 4 titles as shown below, and then click "Add to Cart"
- 1. Happy Birthday
- 2. Congratulations!
- 3. Especially for You
- 4. No title or Other
Step2： Proceed to Checkout
After you go through "Proceed to Checkout", you will enter your
message.
Step3： Enter Message
Please enter your message within 150 characters on "Payment ・Shipping
Date & Time"page . If you wish other title, please enter the title
as well. Your message will appear under the title.
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